Refund Policy

Introduction

This Refund Policy outlines the terms and conditions under which Sai Air Cool ("we," "our," or "us") processes refunds for services and products purchased through our Website, https://saiaircool.in/ ("Website"). By making a purchase or booking a service with us, you agree to this Refund Policy.

ALL ORDERS WILL BE DELIVERED WITHIN 5-7 BUSINESS DAYS.

Services

Non-Refundable:

All payments made for AC, refrigerator, washing machine, geyser, ro purifier, microwave-related services, including installation, maintenance, and repair, are non-refundable.

In case of disputes regarding service quality, please contact us at saiaircool2023@gmail.com to address the issue. While refunds are not offered, we will strive to resolve your concerns.

Products

Return Policy:

Products are eligible for return within 2 days of delivery, provided they are unused, in original packaging, damaged and accompanied by proof of purchase.

Products are eligible for return only in case product delivered from us is defective or wrong item delivered

Products showing signs of use, wear, damaged not caused by us are not eligible for return.

Refund Process:

Refunds for approved product returns will be processed within 7-10 business days of receiving and inspecting the returned item.

Refunds will be credited to the original payment method used during purchase within 7-10 Business days.

Non-Eligible Products:

Customized or special-order items.

Products marked as "final sale" or "non-returnable."

How to Request a Return or Refund

Contact Us:

Email us at saiaircool2023@gmail.com with your order details and reason for return or refund request.

Include relevant proof, such as order confirmation or photographs of the product.

Return Shipping:

Customers are responsible for return shipping costs unless the product delivered was defective or incorrect.

Ensure the product is securely packaged to prevent damage during transit.

Exceptions

Refunds will not be issued for delays or issues caused by circumstances beyond our control, such as courier delays.

Refund requests made after the specified return window will not be entertained.

Contact Us

For any questions or clarifications regarding this Refund Policy, please contact us at:

Email: saiaircool2023@gmail.com

Website: https://saiaircool.in/